Legal
If something isn’t right
On a building job, something occasionally goes wrong. What matters is what happens next.
Tell us
Write to us at enquiry@mroseconstruction.co.uk, or call 020 3600 1555.
What happens
- We acknowledge within 5 working days.
- We respond in full within 28 days.
- If it is still unresolved, we will tell you in writing what your options are, including any alternative dispute resolution scheme available to you.
Your rights
Complaining here does not affect your rights under the Consumer Rights Act 2015, or your ability to take the matter further.